Safe and quality care
Safe and quality care is provided by appropriately trained and credentialled clinicians, hospitals and clinics that have the equipment, staffing capacity and service evaluation programs to support safe and high-quality care.
All health services should prioritise creating a culturally competent workforce. This means ensuring that all health professionals, health managers, receptionists and administrative workers working with Aboriginal and Torres Strait Islander patients have adequate ongoing training and skills in delivering culturally safe healthcare and medical advice.