Care coordination
Care coordination is a comprehensive approach to achieving continuity of care for patients. This approach seeks to ensure care is delivered in a logical, connected and timely manner so the medical and personal needs of the patient are met.
Effective care coordination for Aboriginal and Torres Strait Islander people requires building relationships and trust, and ensuring the workforce is culturally competent (through additional training, skills and knowledge attainment). Gender, kinship and family ties, language barriers and socioeconomic issues should be addressed to provide individualised care coordination for all patients.